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Title

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IT Systems Administrator

Description

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We are looking for a dedicated and experienced IT Systems Administrator to join our dynamic team. The ideal candidate will be responsible for managing and maintaining our IT systems and infrastructure, ensuring optimal performance, security, and reliability. This role requires a deep understanding of network and system administration, as well as the ability to troubleshoot and resolve complex technical issues. The IT Systems Administrator will work closely with other IT professionals and departments to support the organization's technology needs and contribute to the development and implementation of IT policies and procedures. Key responsibilities include monitoring system performance, installing and configuring hardware and software, managing user accounts, and providing technical support to staff. The successful candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to managing IT resources. This is an excellent opportunity for a motivated individual to advance their career in a fast-paced and innovative environment.

Responsibilities

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  • Monitor and maintain IT systems and infrastructure.
  • Install, configure, and update hardware and software.
  • Manage user accounts and access permissions.
  • Troubleshoot and resolve technical issues.
  • Ensure system security and data integrity.
  • Perform regular system backups and recovery operations.
  • Maintain documentation of IT systems and procedures.
  • Collaborate with other IT staff and departments.
  • Implement and enforce IT policies and procedures.
  • Provide technical support and training to staff.
  • Monitor network performance and optimize as needed.
  • Manage IT inventory and procurement.
  • Ensure compliance with industry standards and regulations.
  • Plan and execute system upgrades and migrations.
  • Conduct regular system audits and assessments.
  • Develop and maintain disaster recovery plans.
  • Stay updated with the latest technology trends and advancements.
  • Assist in budget planning and cost management for IT resources.
  • Coordinate with external vendors and service providers.
  • Participate in on-call rotation for after-hours support.

Requirements

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  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • Minimum of 3 years of experience in IT systems administration.
  • Strong knowledge of network and system administration.
  • Experience with Windows and Linux operating systems.
  • Proficiency in virtualization technologies (e.g., VMware, Hyper-V).
  • Familiarity with cloud services (e.g., AWS, Azure).
  • Strong problem-solving and troubleshooting skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work independently and as part of a team.
  • Experience with IT security best practices.
  • Knowledge of backup and recovery solutions.
  • Familiarity with scripting languages (e.g., PowerShell, Bash).
  • Strong organizational and time management skills.
  • Ability to manage multiple tasks and projects simultaneously.
  • Experience with network monitoring and management tools.
  • Knowledge of ITIL or other IT service management frameworks.
  • Ability to lift and move IT equipment as needed.
  • Willingness to participate in on-call rotation.
  • Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Systems Administrator (MCSA) are a plus.
  • Strong attention to detail and accuracy.

Potential interview questions

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  • Can you describe your experience with network and system administration?
  • How do you approach troubleshooting complex technical issues?
  • What strategies do you use to ensure system security and data integrity?
  • Can you provide an example of a challenging IT project you managed?
  • How do you stay updated with the latest technology trends and advancements?
  • Describe your experience with virtualization technologies.
  • How do you handle multiple tasks and projects simultaneously?
  • What is your experience with cloud services like AWS or Azure?
  • Can you explain your approach to IT documentation and record-keeping?
  • How do you ensure compliance with industry standards and regulations?
  • Describe a time when you had to provide technical support to a non-technical user.
  • What is your experience with ITIL or other IT service management frameworks?
  • How do you manage IT inventory and procurement?
  • Can you discuss your experience with backup and recovery solutions?
  • What certifications do you hold, and how have they benefited your career?
  • How do you handle on-call responsibilities and after-hours support?
  • Describe your experience with network monitoring and management tools.
  • How do you collaborate with other IT staff and departments?
  • What is your approach to developing and maintaining disaster recovery plans?
  • Can you provide an example of how you implemented an IT policy or procedure?
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